Butterfly Lady Designs, LLC
Last updated September 30, 2021
All laser carved wood items are custom made. No refunds will be given. If there is something wrong with your purchase when you receive it, please send me a picture so that I can determine the best way to remedy the situation. If it is an error on my part I will happily send you a new product upon receiving your returned product.
Bath and Body Products:
Any un-opened product may be returned for an exchange with in 30 days of purchase. As these products are made with natural oils, there is a 12 month expected shelf life, but that may be reduced with improper storage. Store your products in a cool, dark location to maximize the life span of the product. I will determine appropriate refund/exchanges within the first 30 days if there is a problem with the product/contain upon receipt.